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What To Expect


Unionville Orthodontics is a friendly, family-oriented orthodontic office where you or your child can experience our team’s personalized approach to smile development and dento-facial correction through the dental specialty of orthodontics. Our team of devoted professionals have been caring for children, teens and adults in the Markham/Unionville area for over two decades offering traditional braces, two-phase treatments, and “barely there” cosmetic and invisible orthodontic options, including Invisalign and beautiful Radiance brackets. Located in historic Unionville, Unionville Orthodontics welcomes all with a warm, relaxed approach to care – based on traditional values of service, treatment excellence and a genuine interest in people of all ages.

Orthodontic Emergencies

Orthodontic treatment is a journey towards a healthier, more confident smile. However, sometimes unexpected issues can arise that require immediate attention.

Knowing how to identify and address orthodontic emergencies is essential for ensuring your treatment remains on track and comfortable.

At Unionville Orthodontics in Markham, we understand that emergencies can happen, and we’re here to provide timely and effective solutions.

Loose or Broken Brackets

Brackets are small, square-shaped attachments bonded to your teeth, and they play a crucial role in the orthodontic process. If one becomes loose or breaks, it can lead to discomfort or irritation. While not always an emergency, addressing this issue promptly is essential to ensure your treatment remains effective.

How to Handle It: If you notice a loose or broken bracket, you want first to wash your mouth with warm water to remove any debris. Then, try to gently push the bracket back into place using a clean pencil eraser.

If it doesn’t stay in place or if there is irritation, please contact our emergency orthodontist in Markham for immediate assistance.

Poking or Loose Wires

Wires that are poking or loose can be uncomfortable and may even cause small cuts or sores inside your mouth. It’s crucial to address this issue promptly to prevent further irritation.

How to Handle It: To manage this discomfort, you can use a small piece of orthodontic wax to cover the sharp end or poking wire. Simply mould a small amount of wax onto the problematic area to create a smooth surface.

This should provide temporary relief until you can see our orthodontic team for adjustments.

Lost or Broken Ligatures

Ligatures are the tiny rubber bands or metal ties that hold the archwire to the brackets. If they become lost or broken, it can affect the stability of your braces, potentially leading to misalignment issues.

How to Handle It: While a lost or broken ligature may not be an immediate emergency, it’s essential to address it during your next orthodontic appointment.

Contact our office to schedule an adjustment. In the meantime, avoid attempting to replace the ligature yourself, as this requires precise placement.

Pain or Discomfort

Some discomfort is normal after orthodontic adjustments, but if you experience excessive pain or discomfort that doesn’t subside, it should be addressed promptly. Pain management is essential to ensure your orthodontic journey remains as comfortable as possible.

How to Handle It: Over-the-counter pain relievers, such as ibuprofen or acetaminophen, can help manage minor discomfort following adjustments. Follow the recommended dosage instructions, and take the medication with food to prevent stomach upset.

Additionally, you can use orthodontic wax to alleviate irritation caused by braces or wires. However, if the pain persists or worsens, do not hesitate to contact our emergency orthodontist for guidance and adjustments.

Mouth Sores or Irritation

Braces or wires may cause sore spots or irritation on the cheeks, lips, or tongue, particularly during the initial stages of treatment.

How to Handle It: Orthodontic wax is your ally when dealing with mouth sores or irritation. Apply a small amount of wax to the problematic area to create a protective barrier between your braces and soft tissues.

This will help alleviate discomfort and promote healing. If the issue persists or worsens, contact our orthodontic team for assistance and adjustments. It’s essential to ensure that your orthodontic appliances are not causing ongoing irritation.

Protruding Wires

Protruding wires can be uncomfortable and irritating, potentially causing small cuts or sores inside your mouth.

How to Handle It: If you experience a protruding wire, gently push it back into place using a clean pencil eraser. Be cautious and delicate to avoid causing any damage or making the situation worse.

If the wire continues to protrude or irritate, contact our office for a solution. Attempting to trim or adjust the wire yourself can lead to unintended consequences, so it’s best to seek professional assistance.

Broken Retainers

Retainers are vital for maintaining the alignment of your teeth, especially after braces. A broken retainer can disrupt the retention phase of your orthodontic treatment, potentially affecting tooth alignment.

How to Handle It: In the event of a broken retainer, it’s crucial to keep the broken pieces if possible. Contact our office immediately for assessment and guidance.

Depending on the severity of the damage, we will determine whether a repair or replacement is necessary to maintain your treatment’s effectiveness.

Trauma or Injury

Accidents or traumatic incidents can sometimes result in an impact affecting braces or orthodontic appliances. Such trauma or injury can lead to discomfort, misalignment, or damage to the orthodontic components.

How to Handle It: If you experience any trauma or injury that impacts your braces or orthodontic appliances, it’s crucial to contact our emergency orthodontist immediately.

Our orthodontic team will assess the situation, provide necessary adjustments, and ensure that your orthodontic treatment remains on track. Prompt action is essential to address any issues arising from trauma or injury and to minimize potential complications. Your safety and the effectiveness of your treatment are our top priorities.


At Unionville Orthodontics in Markham, your oral health and comfort are our top priorities. We understand that orthodontic emergencies can happen, and we’re here to provide prompt and effective solutions.

If you have an orthodontic emergency or require immediate assistance, please do not hesitate to contact Unionville Orthodontics in Markham.

We are here to address your concerns and provide the necessary care to ensure your orthodontic treatment remains on track.

Your smile is our priority, and we are dedicated to providing you with the best possible orthodontic care. Don’t wait – reach out to us today!